Privacy policy

At Gapoe, your privacy and data security are important to us. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights available to you when you visit gapoe.com, place an order, contact us, or otherwise interact with our services.

Gapoe is operated by GAPOE LLC.

Privacy at a Glance

We do not sell personal information for monetary compensation.
We may share information with service providers and certain advertising or analytics partners as described in this Policy.

Secure payment processing
Payments are processed through secure third-party payment providers. Gapoe does not directly store your full payment card number.

You have choices regarding your information
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information.

Marketing is optional
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our messages.

1. Information We Collect

Information You Provide to Us

When you interact with Gapoe, we may collect information such as:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number, if provided
  • Order and transaction information
  • Account information
  • Customer support communications
  • Marketing preferences
  • Information you provide when submitting a privacy request

Payment information is processed by our payment service providers. We do not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit or use our website, certain information may be collected automatically, including:

  • IP address
  • Approximate geographic location
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Links or buttons clicked
  • Referring website or source
  • Date and time of visits
  • Cookie and similar technology identifiers
  • Information about how you interact with our store

We may use analytics tools, including Google Analytics and Microsoft Clarity, to better understand how visitors use our website and to improve the customer experience.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Deliver products
  • Provide order and shipping updates
  • Provide customer support
  • Manage customer accounts
  • Detect and prevent fraud or unauthorized activity
  • Operate, maintain, and improve our website
  • Analyze website usage and performance
  • Personalize your shopping experience
  • Measure the effectiveness of marketing and advertising
  • Send marketing communications when you have opted in
  • Comply with applicable laws and legal obligations
  • Protect the rights, property, and security of Gapoe, our customers, and others

3. How We Share Your Information

We may share personal information with third parties that help us operate our business.

These may include:

Ecommerce Platform

We use Shopify to operate our online store, checkout, customer accounts, order management, and related ecommerce services.

Payment Providers

Payment providers process customer payments securely on our behalf.

The specific payment methods available to you may depend on your location and the options displayed at checkout.

Shipping and Fulfillment Providers

We may provide necessary information such as your name, shipping address, phone number, and order details to shipping carriers, suppliers, fulfillment partners, or logistics providers in order to deliver your order.

Analytics Providers

We use analytics and website-performance tools such as:

  • Google Analytics
  • Microsoft Clarity

These services may collect information about your device and interactions with our website.

Marketing and Advertising Providers

When applicable, we may work with email, advertising, or social-media platforms to:

  • Send marketing communications
  • Measure advertising performance
  • Understand conversions
  • Show relevant advertisements

Certain disclosures for targeted advertising may be considered “sharing” or a “sale” under some U.S. state privacy laws even when no money is exchanged.

Where required by law, eligible customers may opt out of such activities.

Legal and Business Purposes

We may disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to subpoenas or lawful government requests
  • Protect our legal rights
  • Investigate fraud or security incidents
  • Protect the safety of our customers or others
  • Complete a merger, acquisition, financing, reorganization, or sale of business assets

4. Cookies and Tracking Technologies

Gapoe uses cookies and similar technologies to operate and improve our website.

These technologies may include:

Essential cookies
Used for functions such as shopping carts, checkout, customer accounts, security, and login.

Preference cookies
Used to remember certain customer preferences.

Analytics cookies
Used to understand website traffic, performance, and customer interactions.

Advertising technologies
When enabled, these may help measure advertising performance and provide more relevant advertising.

You can control certain cookies through your browser settings and through privacy controls made available on our website.

Disabling essential cookies may prevent some parts of the website from functioning correctly.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include encrypted connections and secure third-party payment processing.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including:

  • Fulfilling orders
  • Providing customer support
  • Maintaining business and tax records
  • Preventing fraud
  • Resolving disputes
  • Meeting legal and regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

Marketing information may generally be retained until you unsubscribe, withdraw consent, or request deletion where applicable.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain information about how your personal information is used
  • Request a portable copy of certain information
  • Withdraw consent where processing relies on consent
  • Opt out of certain targeted advertising
  • Opt out of certain sale or sharing of personal information
  • Appeal certain decisions regarding privacy requests
  • Exercise your rights without unlawful discrimination

Residents of states with applicable consumer privacy laws, including California where applicable, may have additional rights.

To submit a privacy request, contact:

support@gapoe.com

We may need to verify your identity before processing certain requests.

Some information may be retained where required by law or where an applicable legal exception applies.

8. Third-Party Websites and Services

Our website may contain links to websites, apps, or services operated by third parties.

Gapoe is not responsible for the privacy, security, or content practices of third-party services.

We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact support@gapoe.com so that we can review and, where appropriate, delete the information.

10. International Processing

Gapoe is operated by GAPOE LLC in the United States.

Our service providers may process or store information in the United States or other countries in which they operate.

As a result, personal information may be processed in jurisdictions with privacy laws that differ from those in your location.

11. Marketing Communications

If you choose to receive marketing emails from Gapoe, we may send you information about:

  • Products
  • Promotions
  • Special offers
  • Store updates
  • Other marketing communications

You may unsubscribe at any time by clicking the unsubscribe link included in a marketing email.

Unsubscribing from marketing does not prevent us from sending transactional communications such as:

  • Order confirmations
  • Shipping updates
  • Account-related notices
  • Customer-service messages

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices
  • Technology
  • Services
  • Legal or regulatory requirements

When we update this Policy, we will revise the Last updated date at the top of the page.

Where appropriate, we may provide additional notice of material changes.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

GAPOE LLC
Email: support@gapoe.com
Website: gapoe.com

Business address:
117 S Lexington St, Ste 100
Harrisonville, MO 64701
United States